Windows Update error 80244019

I have a Windows 7 client that returns error codes 80244019 and 80200053 when trying to install updates. It is configured to use our local WSUS server which reports that the updates cannot be download. Any ideas?

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  • 7 Comments sorted by
  • Vote Up0Vote Down
    I'd try this first:

    1. Delete the workstation from WSUS
    2. On the laptop stop the Windows Update Service, rename the C:\Windows\SoftwareDistribution folder, start the Windows Update Service
    3. Try installing the updates again
    4. Consult C:\Windows\WindowsUpdate.log

    Dave
  • Vote Up0Vote Down
    Hi Dave. I have tried doing that but no joy. There is nothing useful in the WindowsUpdate.Log file apart from this:

    2013-01-08 16:00:04:275 984 124c Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80190194
    2013-01-08 16:00:04:275 984 124c Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80190194
    2013-01-08 16:00:04:275 984 124c Agent WARNING: Fail to download eula file http://wsus1:8530/Content/86/2057F9A987 ... F8F086.txt with error 0x80244019
    2013-01-08 16:00:04:337 984 124c Agent * Found 0 updates and 72 categories in search; evaluated appl. rules of 1169 out of 1568 deployed entities
    2013-01-08 16:00:04:337 984 124c Agent *********
    2013-01-08 16:00:04:337 984 124c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2013-01-08 16:00:04:337 984 124c Agent *************

    but it doesn't really give me much to go on.
  • Vote Up0Vote Down
    Do the updates install on other clients without error or is it just this one workstation they fail on?
  • Vote Up0Vote Down
    It actually seems to only fail on some Windows 7 workstations, but works on others. I can download updates for Windows 2008 servers without any issue.
  • Vote Up0Vote Down
    What if you click the 'Check online for updates from Microsoft Update' link? Does that work on any of the Windows 7 clients? If so, then it's likely an issue with WSUS and not the client(s).
  • Vote Up0Vote Down
    Hi Dave. Yes, I can do that - it just downloaded and installed bunch of updates. What should I check on the WSUS server?
  • Vote Up0Vote Down
    You could check the event logs, make sure there is enough free disk space, check if the requested updates actually exist on the WSUS server. You could run 'wsusutil reset' on the server and it will re-download all approved updates - maybe one or some of them are corrupt. This might take a while though, depending on your setup and connection speed.