Windows update error 800B0001

hi all.  who can help me fix windows update error 800B0001 on a bunch of new windows 2008 servers? tried restarting servers and wsus etc

Comments

  • 7 Comments sorted by
  • Vote Up1Vote Down
    Are you using WSUS or Microsoft Update?
  • Vote Up1Vote Down
    I'd check C:\Windows\WindowsUpdate.log for clues (on the client).  Feel free to paste the contents here.
  • Vote Up0Vote Down

    Try the following steps:

    1. Stop the Windows Update service

    2. Rename C:\Windows\SoftwareDistribution to C:\Windows\SoftwareDistribution.Old

    3. Start the Windows Update server

    4. Check for updates again

  • Vote Up0Vote Down
    thanks for the reply. unfortunately that didn't help.
  • Vote Up0Vote Down
    WSUS 3.0 - running on Windows 2008 R2
  • Vote Up0Vote Down
    Here is the log output:

    2014-09-04 14:42:20:344 804 434 AU #############
    2014-09-04 14:42:20:344 804 434 AU ## START ## AU: Search for updates
    2014-09-04 14:42:20:344 804 434 AU #########
    2014-09-04 14:42:20:359 804 434 AU <<## SUBMITTED ## AU: Search for updates [CallId = {0ED22D97-B784-4DA1-AB58-2832CEE7981F}]
    2014-09-04 14:42:20:359 804 730 Agent *************
    2014-09-04 14:42:20:359 804 730 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-09-04 14:42:20:359 804 730 Agent *********
    2014-09-04 14:42:20:359 804 730 Agent * Online = Yes; Ignore download priority = No
    2014-09-04 14:42:20:359 804 730 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2014-09-04 14:42:20:359 804 730 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
    2014-09-04 14:42:20:359 804 730 Agent * Search Scope = {Machine}
    2014-09-04 14:42:20:375 804 730 Setup Checking for agent SelfUpdate
    2014-09-04 14:42:20:375 804 730 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
    2014-09-04 14:42:20:390 804 730 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
    2014-09-04 14:42:20:390 804 730 Misc Microsoft signed: Yes
    2014-09-04 14:42:20:390 804 730 Misc WARNING: Digital Signatures on file C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab are not trusted: Error 0x800b0001
    2014-09-04 14:42:20:390 804 730 Setup WARNING: SelfUpdate check failed to download package information, error = 0x800B0001
    2014-09-04 14:42:20:390 804 730 Setup FATAL: SelfUpdate check failed, err = 0x800B0001
    2014-09-04 14:42:20:390 804 730 Agent * WARNING: Skipping scan, self-update check returned 0x800B0001
    2014-09-04 14:42:20:390 804 730 Agent * WARNING: Exit code = 0x800B0001
    2014-09-04 14:42:20:390 804 730 Agent *********
    2014-09-04 14:42:20:390 804 730 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
    2014-09-04 14:42:20:390 804 730 Agent *************
    2014-09-04 14:42:20:390 804 730 Agent WARNING: WU client failed Searching for update with error 0x800b0001
    2014-09-04 14:42:20:390 804 510 AU >>## RESUMED ## AU: Search for updates [CallId = {0ED22D97-B784-4DA1-AB58-2832CEE7981F}]
    2014-09-04 14:42:20:390 804 510 AU # WARNING: Search callback failed, result = 0x800B0001
    2014-09-04 14:42:20:390 804 510 AU # WARNING: Failed to find updates with error code 800B0001
    2014-09-04 14:42:20:390 804 510 AU #########
    2014-09-04 14:42:20:390 804 510 AU ## END ## AU: Search for updates [CallId = {0ED22D97-B784-4DA1-AB58-2832CEE7981F}]
    2014-09-04 14:42:20:390 804 510 AU #############
  • Vote Up0Vote Down
    Answer ✓

    Do you have this hotfix installed?

    http://www.microsoft.com/en-us/download/details.aspx?id=29999

    If not it will likely fix your problem.

  • Vote Up0Vote Down
    Sorted! Thanks cocker!